How Do You Ensure Association Financial Data Integrity?

Posted by Ann Eichel

Fri, Dec 2, 2016

Sometimes two things come together to form an exceptional combination. In food, there is wine and cheese. In music, we have the songwriting duo of Paul McCartney and John Lennon. In association financial management, it’s the integration of an organization’s association management software (AMS) and its accounting system — but only when done right.

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Topics: data management, accounting, data migration

3 Tips to Keep Membership and Subscription Revenue On Track

Posted by Ann Eichel

Tue, Nov 22, 2016

Association accounting departments have to manage many revenue streams, from memberships and event registrations to product sales and subscriptions. With different departments handling different revenue generating activities, it is important to develop solid business processes that will keep each revenue stream’s reconciliation procedure on track and organized.

Membership and subscription revenue streams are typically set up on a cash basis where revenue is not recognized until the dues are fully paid. Therefore, associations need to keep track of membership expiration dates, invoicing cycles and revenue recognition so the accounting department can close each month smoothly. Monitoring unpaid invoices also promotes a stable membership retention rate.
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Topics: accounting

A Healthy AMS for a Growing Association

Posted by Protech Team

Fri, Nov 11, 2016

Like any successful organization, associations want to grow, retain members and add new ones. However, without the right association management software (AMS), associations can experience significant growing pains.

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Topics: association management software, Microsoft Dynamics CRM

WOW! Award Winner: Overall Excellence – American Association of Nurse Assessment Coordination (AANAC)

Posted by Protech Team

Thu, Oct 27, 2016

From exceptional individuals who are leaders in their associations and teams that work together to expand their technological capabilities to advances in member services and projects that were on the fast track to success, this year’s WOW! Award winners have accomplished amazing things.

At the end of the day, it’s the people and the relationships that make the technology, systems and processes effectively work for an organization. Protech has been incredibly fortunate to work with high-caliber, seasoned association professionals who come to the table to objectively manage challenges and assist in proposing solutions. The staff of the American Association of Nurse Assessment Coordination (AANAC) exemplify all these qualities and more. This is why we believe that AANAC was the clear choice to receive the Overall Excellence WOW! Award at this year’s Protech Fusion Customer Conference.

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Topics: WOW! Award Winners

WOW! Award Winner: Fast Track Excellence – USA Rice

Posted by Protech Team

Fri, Oct 21, 2016

Maximizing results to achieve a greater return on investment is a primary goal for any new software implementation. The Fast Track Excellence WOW! Award recognizes Protech customers that have achieved significant results in a notably short period of time. This year’s Fast Track Excellence WOW! Award winner, USA Rice, did just this. The team set an aggressive go-live date for the implementation of their new online member portal powered by Protech’s MX Online eCommerce solution and amazingly met the difficult deadline.
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Topics: WOW! Award Winners

Association Management Systems – What You Need to Know from the Vendors

Posted by Protech Team

Wed, Oct 5, 2016

Technology advances quickly and trends can change overnight, which is why the Protech team continually researches new ideas and trends. We want to make sure our customers get all the benefits of innovation in their association management systems (AMS). Recently, we attended AMS Fest in Washington, D.C.—an annual event that has become the place for the AMS community to come together to discuss best practices, trends and the future of the AMS. Here are some interesting trends that were highlighted during the event. 

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Topics: innovation, associaiton management system

WOW! Award Winner: Excellence in Member Service – Healthcare Businesswomen’s Association

Posted by Protech Team

Fri, Sep 23, 2016

“It’s all about your members.” This statement guides many of Protech’s business and product decisions. It is also the driving force behind Protech’s Excellence in Member Service WOW! Award. This award honors customers who use Protech Cloud Business Solutions to measurably improve the value and level of services delivered to their members. These qualities are abundant within the Healthcare Businesswomen’s Association (HBA). We were proud to present HBA with the Excellence in Member Service WOW! Award at this year’s Protech Fusion Customer Conference.

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Topics: WOW! Award Winners

WOW! Award Winner: Excellence in Innovation – American Financial Services Association

Posted by Protech Team

Tue, Sep 13, 2016

Amazon turned e-commerce into an all-inclusive shopping experience. Twitter normalized the real-time dissemination of information and breaking news. Uber reimagined public transportation on a smartphone. These visionary companies looked at how the world operates and pictured a better way to do things. Associations need the same pioneering spirit to thrive in today’s economy. They cannot rely on what worked yesterday. Organizations must continue to lead and innovate to deliver greater services for their members. This award recognizes one association that is truly innovative.

The American Financial Services Association (AFSA) demonstrated an eye for innovation when it asked Protech to develop an online buyer’s guide for its new website as part of its association management software (AMS) implementation. The buyer’s guide helps direct businesses to AFSA’s membership base of consumer credit companies. Protech and AFSA worked together to configure the online buyer’s guide using MX Online and custom templates that pull and mesh member data. This allows the general public to search AFSA’s membership base for services. In recognition of the way AFSA is working with member data, Protech presented AFSA with a WOW! Award for Excellence in Innovation at the Protech Fusion 2016 Customer Conference.

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Topics: WOW! Award Winners

What Can You Learn from Netflix About Member Analytics?

Posted by Audrey Smilgys

Tue, Sep 6, 2016

Netflix faces huge competition from other programming providers like DirecTV, local cable companies, Hulu and others. Similarly, associations today face stiff competition from for-profit organizations that offer similar services at lower prices. Even YouTube, which provides channels of free information, is becoming a threat to associations. To rise above the competition, associations need to think like Netflix to determine what members want from their organization and deliver on it. How? By using member analytics.
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Topics: member engagement, member retention, analytics

WOW! Award Excellence in Teamwork – American Board of Foot and Ankle Surgery

Posted by Protech Team

Thu, Aug 25, 2016

“Talent wins games, but teamwork and intelligence wins championships.”
- Michael Jordan

Protech understands the importance of developing and maintaining the partnership and cooperation with our customers before, during and after an association management software (AMS) implementation. So, imagine an association with personnel changes right after its new AMS went live. While this is not a unique situation, imagine changing the executive director, deputy director, database manager and IT director all within a few months. With these major player changes, it is not hard to imagine challenges associated with new user adoption.

Luckily, when this happened at the American Board of Foot and Ankle Surgery® (ABFAS), the new leadership team and staff members were dedicated to working with Protech to make sure the project was a success. This is why we were excited to present them with the WOW! Award for Excellence in Teamwork at this year’s Protech Fusion Customer Conference.

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Topics: WOW! Award Winners

RFP Checklist: 6 Things You Must Include in Your Next Association Management Software