Protech Fusion 2016 Customer Conference – Celebrating Excellence

Posted by Protech Team

Tue, May 31, 2016

Protech Fusion AppAnother Protech Fusion Customer Conference is in the books – our 9th to be exact. And we couldn’t be more pleased with how much the attendees enjoyed the event. From the PUG meeting and Protech Academy Deep Dive Learning, to an inspiring keynote speaker, words from Co-founder Frank Bruffey, Jr., and exciting product news and tips, Protech Fusion 2016 hit all the right notes in its new location, the Crystal Gateway Marriott in Arlington, Virginia. We even upped our game with a mobile app that included a full agenda, attendee details, exhibitor information and real-time notifications so no one missed a moment of the excitement. 

As promised, Protech Fusion gave attendees a near-overload of information that they can apply to the way they currently use their systems, as well as plans for future upgrades. FB3 broke down exciting new features that will be part of UX Online 8, while Will Slade and Beth Lilienstein highlighted what’s coming in MX Online 8. The educational sessions on day 2 delved into Protech’s product roadmap, new business management tools for UX Online 8, customizations for Microsoft Dynamics CRM 2016’s native capabilities, and considerations for MX Online 8 deployments and upgrades. Fusion’s keynote speaker, JC Quintana, took an in-depth look at the seven foundational components of effective business relationship management that will help guide your membership strategies.

The Protech Users Group held their annual meeting, where users discussed challenges they faced and how their associations used Protech Cloud Business solutions to solve them. Attendees also brainstormed new, innovative ways to serve membership and create even better member experiences. As per tradition, new leadership was named during the meeting. Welcome to your new posts and thank you for your dedication to the Protech user community:

Current President
Mike Ryba
Network Administrator
North American Spine Society (NASS)
*Mike was also recognized with a new WOW! Award for PUG Community Excellence based on his proactive involvement in the PUG online community. Thank you Mike!

President Elect
Caroline Lalley
Data Systems Analyst
Association of American Universities (AAU)

Vice President
Shannon Johnson
Director of Membership Marketing
American Association of Nurse Assessment Coordination (AANAC)

The Protech Academy deep-dive learning on day 1 and educational sessions on day 2 discussed workflow designs, registrations in MX, membership renewal billing and invoice transactions, slicing and dicing data, and considerations for planning an upgrade. Attendees learned specific steps to streamline business processes and increase efficiency for their associations –changes attendees can implement easily that will provide immediate value to the organization and members!

Miss a session? Don’t worry, Protech will be holding customer-only webinars on select Fusion sessions. Watch your email for schedules!

And of course, we celebrated our customers. We truly appreciate each and every one of you. So, beyond great education, delicious food and invigorating speakers, we also recognized associations that are truly making a difference for their organizations through the use of Protech’s association management software.

Protech Fusion 2016 Lunch

Silver Anniversary Award – a Loyal Protech Customer for 25 Years
The Connecticut Business & Industry Association
The voice of business in Connecticut with thousands of member companies championing change at the State Capitol, shaping debate about economic competitiveness and fighting for a better future for all.

Congratulations to the following WOW! Award Winners for 2016:

Excellence in Member Services
Healthcare Businesswomen's Association

Fast Track Excellence
USA Rice

Excellence in Teamwork
American Board of Foot and Ankle Surgery

Excellence in Innovation
American Financial Services Association

NEW! Leadership Excellence
Crystal Newton, Arkansas Bar Association
David Knoch, Society of Chemical Manufacturers and Affiliates

NEW! PUG Community Excellence
Mike Ryba, North American Spine Society (NASS)

Overall Excellence
American Association of Nurse Assessment Coordination

Protech All Star
Justin Rossello, Senior Sales Engineer

Protech All-Star 2016 Honorable Mention
- Matt Berringer, Solution Consultant
- Beth Lilienstein, MX Online Product Manager
- Suellen Maneely, Quality Assurance Manager
- Brian Nicholson, Senior Systems Engineer
- Will Slade, Senior Solution Consultant
- Audrey Smilgys, Senior Solution Consultant

Hope to see everyone next year!

Thank you to our sponsors:

Premier Sponsors
Results Direct
Higher Logic
Microsoft CRM
DCE Productions
Achievement Sponsors
Balance Interactive
Foundation 648
Promotional Sponsors
Melissa Data

About Protech Team

Protech Associates, Inc. is the world’s first and leading provider of cloud association management software (AMS) powered by Microsoft Dynamics® CRM.


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